Big Men Clothing

We want you to be happy with your purchase

If for any reason you are not entirely satisfied then you may return your purchase to us for an exchange or refund within 28 days of receipt, and we will refund the full price (less postage), provided it is returned unworn and in it’s original condition with all the garments original packaging and labels. If any returned goods do not meet these rigorous standards, no refund will be given.

eBay customers should open a ‘returns case’ in their eBay account before returning items.

We advise you to obtain ‘proof of posting’ when returning goods and that you return items by Royal Mail 2^nd class postage, or an equivalent service with another suitable carrier. It is not necessary to pay extra to track return goods and we will therefore only refund postage, for faulty items or items sent incorrectly, to the equivalent value of Royal Mail 2^nd class postage.

Should any item be faulty then a replacement will be dispatched by return.

Please note that for hygiene reasons we are not able to exchange underwear, socks or swimwear.

The amount due will be credited to the card used for the initial payment. Please allow 14 days for the refund to be processed. You are responsible for postage costs.

Please return goods to:

Big Men Clothing, Southwell, 52 Warwick Road, Southam, Warwickshire, CV47 0HW, England

Make sure all returns are clearly marked with your name, address and order reference number.